Capgemini
Confidential Current position & 2 years apprenticeship
For the past 2 years, I've been part of the Group Portfolio team, focused on creating tools for sales professionals and market experts to proactively identify new business opportunities, support them during sales and stay ahead in their markets. I also create mobile and desktop services to enhance their understanding of Capgemini's offerings and optimizing customer relationships.
My role
When developing new services on mobile on desktop, my approach prioritizes user-centric design and aligning with strategic objectives for Capgemini. Collaborating closely with various strategic stakeholders (Account executives, Sales managers, Global Offer Leaders) and technological stakeholders (Developpers, data scientists and engineers), I am able to deliver prototypes, user flows and presentations with precision and effectiveness. I showcase on SaaS and PaaS the potential of innovative technologies and data utilization, promoting adoption regardless of existing knowledge the user may have. I consistently use Capgemini guidelines and branding standards to maintain coherence and accessibility across all deliverables.
Key learnings
Through design and user research and from ideation to production, I iterate rapidly to address sales & experts needs throughout the entire sales process. My approach emphasizes on understanding the strategic purpose of the product to creating small and impactant features to enhance the user experience. I create workshops and conduct user & stakeholders interviews to fully understand needs and solicit feedback with user testing. Through these experiences, recognized the importance of flexibility and seamless communication—from the initial inquiry to the final product delivery.
*For confidentiality reasons, all content in the illustrations has been deleted
Then?
Throughout my journey at Group Portfolio, I actively contributed to over 10 projects within the Portfolio team, consistently trying to innovate and enhance the experience at Capgemini for a wide audience. This experience taught me valuable insights to leverage trustful and innovative tools and drive impactful change. Working within an international environment, I developped my skills in English communication while operating on a global scale.